August 21, 2012 The rose colored glasses of NPR
I was driving into work this morning and I heard the following piece on NPR’s business review.
The piece emphasizes that US Airlines have been having a good summer season, with fewer customer complaints and an on-time arrivals percentage that’s has been at a near 30 year high. Where is NPR getting these numbers from, I mean is the NPR reporter just making them up. Customer service complaints to the DOT are way up from earlier this year, on-time percentages have been dropping and there have been four successful fare hikes this year.
I never thought of NPR as having a strong business reporting side, but this is bad.